According to great Victorian thinker John Ruskin, “Quality is never an accident. It is always the result of intelligent effort.” Infotech strongly believe in this credo. We are committed to creating and delivering high technology services that exceed expectations and enhance the level of business agility.
Our quality implementation efforts are all pervasive, beginning with our stated goal:
“To be a global leader in expert technology solutions, by providing the best technology services and solutions to industry and governments worldwide, in the areas of software, engineering design and spatial data services".
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Quality Objectives |
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Infotech’s quality improvement initiatives and processes are goal-driven. Our objectives are to: |
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Attract
and
retain
customers
through
consistently
superior
service |
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Attract,
train
and
retain
talented
professionals |
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Develop
product/provide
services
based
on
contemporary
tools
and
methodologies |
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Deliver
the
products
&
services
on
time
every
time |
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Achieve
high
productivity |
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Continuous
improvement
in
all
spheres |
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By emphasizing and reinforcing the need for continuous improvement in all spheres of activity, we ensure that clients receive best-of-breed products and services that help them capitalize on market opportunities. |
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Impeccable Credentials |
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True to our image as a global player, we have developed an enviable reputation for providing our customers with world-class quality. Our solutions are supported by a set of robust internal processes that are compliant to Quality Management System as per ISO 9001, ISO 27001, AS 9100 standards and CMMi Quality Model. |
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Brief description of the Standards that are followed:
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ISO 9001:2000 Quality Management System |
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Infotech was the first Indian company to gain ISO accreditation for GIS service. We have continued to upgrade our quality Management system and the Company is ISO 9001:2000 compliant globally. The ISO certification was conducted by BVQI and is accredited to ANSI, Ukas, & RAB. |
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ISO 27001 Information Security Management Systems |
ISO 27001 provides an excellent basis for Risk identification & analysis and build and enforce effective controls for managing Information security that infuses confidence in our customers. The code of practice for information security management provides implementation advice & guidance by means of 39 control objectives and 133 controls, structured under 11 major headings to enable organizations to identify the appropriate security controls relevant to their business.
Infotech has instituted the controls by formulating Information Security Management policy and objectives. Developed detailed processes and various controls
Infotech has been certified for BS 7799-2:2002 Information Security Management Systems by BVQi on 23rd September 2004 . Recertification audit against ISO 27001 ( BS 7799-2005) was satisfactorily conducted in May 2006. |
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AS 9100 B Aerospace Quality Management System |
End-product organizations of the aerospace industry face the challenge of assuring the quality of, and integrating product purchased from suppliers throughout the world and at all levels within the supply chain. For the purpose of achieving significant improvements in quality and safety, and reductions in cost, throughout the value stream the aerospace industry has established the International Aerospace Quality Group (IAQG). This international standard has been prepared by the IAQG.
The AS 9100 B is aligned to and based on ISO 9001:2000, but with nearly 100 additional requirements specific to aerospace, AS9100 provides suppliers with a comprehensive quality system for providing safe and reliable products to the aerospace industry. AS 9100 standard is now becoming pre-requisite in aerospace industry to perform business. Infotech
has
been
certified
for
AS
9100
B
certification
from
UL,
India
in
Jan
2006. |
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CMMi Level 5 Version 1.2 |
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INFOTECH Enterprises Limited (IEL), has successfully been reappraised at
maturity level 5 of the Capability Maturity Model Integration (CMMI) Version 1.2
for its Hyderabad centre. Capability Maturity Model Integration (CMMI) is
developed and managed by Software Engineering Institute (SEI) of Carnegie Mellon
University, Pittsburgh, USA. CMMI is accepted worldwide as an excellent model
for benchmarking and for improving processes of software and system engineering.
Maturity Level 5 is the highest maturity with respect to model and indicates
world class processes. The best practices of CMMI have been seamlessly
integrated into Infotech QMS and are institutionalized across all services and
verticals. This has resulted in business excellence for the company. Infotech’s
further endeavor is to appraise the software groups across all the Indian
centers for CMMI in a phased manner. Infotech is among the first few in the
world to be reappraised for CMMi Level 5 version 1.2. |
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ACE GOLD |
Achieving Competitive Excellence (ACE) is a proprietary Quality model of United
Technology Corporation, USA. As a major supplier of Services to United Technologies
and their affiliates, this quality model is institutionalized and practiced in
the Infotech’s UTC center of excellence.
On 16th October ’07 Mr. Steve Finger, President of Pratt & Whitney visited
Hyderabad and formally presented the plaques to the Pratt & Whitney and Hamilton
Sundstrand Engineering teams at Hyderabad for their ACE Gold site achievement in
October ‘07. These are the 55th and 56th sites in UTC to get ACE Gold status,
out of a total of over 900 sites. The Gold level is the highest and it fully
integrates the activities and training of lean manufacturing with the results
orientation of business metrics. |
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2006
General
Procurement
Key
Supplier
of
the
Year |
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Infotech
was
chosen
for
the
"2006
General
Procurement
Key
Supplier
of
the
Year"
by
United
Technologies
Corporation,
Supply
Chain
Management.
United
Technologies
Corporation
has
businesses
in
more
than
180
countries
and
has
relationships
with
more
than
50,000
suppliers,
customers,
and
partners.
Among
them
are
22
key
suppliers,
including
Infotech,
that
service
17
Commodity
Groups.
Infotech
is
in
the
Engineering
Services
group.
Infotech
was
chosen
on
the
basis
of
high
customer
feedback
scores
and
the
cost
savings
for
UTC.
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View
Gallery |
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Optostruct
weight
reduction
initiatives
award
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Infotech’s
engineering
team
reduced
the
weight
of a
critical
aircraft
component
by
optimizing
the
current
design
for
better
Air
Management
System.
Infotech
achieved
a
stupendous
35%
reduction
in
the
weight
of
the
component.
The
customer’s
Air
Management
System
was
awarded
"Optostruct
weight
reduction
initiatives"
award
by
its
customer. |
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View
Gallery |
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