Quality

Infotech is committed to creating and delivering engineering services and solutions that exceed customer expectations and enhance the level of business profitability.

Our quality implementation efforts are all pervasive, beginning with a stated goal.

Infotech Enterprises is committed to deliver innovative solutions that delight customers through deployment of robust processes

Quality Objectives:

• Delight customers through delivery excellence.
• Attract, train and retain talented professionals through active employee engagement.
• Deliver solutions / services based on cutting edge tools, technologies and methodologies.
• Continuous process improvement and achieve operational excellence.

By emphasizing and reinforcing the need for continuous improvement in all spheres of activity, we ensure that clients receive high quality products and services that help them capitalize on market opportunities.

True to our image as a global player, we have developed a reputation for providing our customers with world-class quality. Infotech customers trust the strength of quality processes that have always assured them of timely defect-free delivery of products and solutions. The quality management system (QMS) is a quality testimony derived and optimized with experiences and best practices that are aligned with the internationally renowned standard quality models and certifications like ISO 9001:2008, ISO 27001:2005, AS 9100 C, ISO 13485, IRIS and CMMI Level 5.

A brief on the standards that are meticulously followed:

ISO 9001:2008 Quality Management System
Infotech is the first Indian company to gain ISO accreditation for GIS services. It specifies the requirements for a quality management system to enhance customer satisfaction. The quality management system of Infotech is certified as ISO 9001:2008. Infotech is certified by Bureau Veritas Certification and is accredited to ANSI, UKAS, and RAB.

ISO 27001:2005 Information Security Management System
This is the most widely recognized security standard for information security management. It is an assurance that the confidentiality, integrity and availability of vital corporate and customer information will be maintained. The certification is provided by Bureau Veritas Certification and is accredited to ANSI, UKAS, and RAB.

AS 9100
The aerospace industry faces challenges in integrating products procured from suppliers at all the stages of global supply chain and also in ensuring quality of the end products. With the objective of achieving significant improvements in quality, safety and cost optimization throughout the value stream, aerospace industry has established the International Aerospace Quality Group (IAQG) with AS9100 as international standard. The AS 9100 is based on ISO 9001:2008, supplemented with over 100 additional requirements specific to the Aerospace industry, AS9100 provides suppliers with a comprehensive quality management system for providing safe and reliable products to their customers. Infotech is certified as AS9100C compliant by Underwriters Laboratories, India.

IRIS
International Railway Industry Standard (IRIS) is internationally renowned standard specific to the railway industry. The objective of this standard is to enhance quality and safety of products and services with optimized cost. IRIS is based on internationally recognized quality management standard ISO 9001:2008, supplemented by the specific requirements of the railway industry. Infotech is certified as IRIS compliant by Underwriters Laboratories, India.

ISO 13485:2003
ISO13485:2003 is an international standard that specifies requirements for medical device manufacturers. The main goal of ISO 13485:2003 is to provide a harmonized model for quality management system requirements in the international market. Infotech is certified as ISO 13485:2003 compliant by Underwriters Laboratories, India.

Environmental and Occupational Health & Safety (EOHS)
The EOHS Management System is intended to achieve and demonstrate sound environmental, occupational health & safety performance by controlling the impacts of their activities, products and services on the Environment and Occupational Health & Safety risks, consistent with the EOHS policy and objectives, including processes for continual improvement of the system. Infotech has established, implemented & maintaining the EOHS Management System (EOHSMS) in accordance with ISO 14001: 2004 and BS OHSAS 18001:2007 standards.

CMMI Level 5
Capability Maturity Model Integration (CMMI) is developed and managed by Software Engineering Institute (SEI) of Carnegie Mellon University, Pittsburgh, USA. CMMI is accepted worldwide as an excellent model for benchmarking and for improving processes of software and system engineering. The best practices of CMMI have been seamlessly integrated into Infotech QMS and are institutionalized across all services and verticals. This has resulted in business excellence for the company. Infotech's endeavor is to appraise service groups across all centers for CMMI 1.3 in a phased manner.