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Telecom service providers face several challenges today as they compete for greater market share and look to provide next-generation services. Emerging technologies are diverting customer interests towards new services beyond traditional voice telephony. With the introduction of high-speed voice, data, and video services by cable companies, satellite carriers, wireless broadband providers, cellular firms, and new fiber-based carriers, there is significant competition in the telecom market space necessitating adoption of cutting-edge technological solutions to remain competitive.

The telecom community needs to be assured that its system and data can match the increasing demands on FixedNet and Wireless Networks. In the case of Inventory Network, where dramatic changes are taking place in terms of global deployment of an IP-based Next Generation Network (NGN), it’s crucial that the system and data support this new business model.

A service provider’s inventory information needs to be complete, consistent, and concurrent. The systems must support a seamless service provisioning, thus avoiding or reducing any costly intervention in the process, whether to perform a physical survey of the inventory or through multiple entry of data.
To achieve these, the following needs become imperative.
Building an accurate and concurrent model of the Network Inventory
  to enable better decision making.
Integration of Network Inventory into the OSS to enable seamless
  service provisioning.
At Infotech, our years of experience with the world's leading Telcos has helped us understand how technology can help these businesses meet their objectives. Our Global Delivery Model encompasses multiple processes and methodologies to eliminate the surprise element out of projects and deliver measurable results for our customers.

Infotech has worked with some of the most successful telecommunications companies to build sophisticated data sets to support the network operations which drive the business efficiency and effect improved customer services.
Our Value Proposition
Streamlined service provisioning
Reduced cost of network engineering
Improved customer service
   
Our Services
 
Infotech’s services are structured around the widely recognised eTOM’s model, supporting Infrastructure Life Cycle Management, and Operational Support and Readiness. These services address the following areas.
 
Network Inventory Services
System and Services
Operational Support
 
These support the whole spectrum of inventory related services - from the creation of a network model to development and deployment of GIS-based network management system to the necessary operational support services - required to plan and maintain the network inventory database.
 
Network Inventory Services
 
Infotech is a world leader in the creation of accurate network inventory models, encompassing both the logical and physical worlds. Our network build and migration services ensure that the inventory data is transformed into an intelligent and concurrent view of the network, ready to meet the increasing demands of network planning and service provisioning communities.
 
System and Services
 
The systems required to support a spatial inventory require specialist knowledge. Infotech has extensive resources trained and experienced in the deployment of such solutions. Be it a complete system deployment or the creation of a specific application, Infotech’s Telco System and Services group is able to support your requirements.
 
Operational Support
 
Infotech provides a range of services to support the telecom operational process, including physical inventory maintenance, backlog capture, and work order posting, as well as network planning for both copper and fibre networks. Our flexible capabilities support a number of models, including onsite support and business process outsourcing.
 
 
 
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