Telecom service providers face several challenges today as they
compete for greater market share and look to provide next-generation
services. Emerging technologies are diverting customer interests
towards new services beyond traditional voice telephony. With the
introduction of high-speed voice, data, and video services by cable
companies, satellite carriers, wireless broadband providers,
cellular firms, and new fiber-based carriers, there is significant
competition in the telecom market space necessitating adoption of
cutting-edge technological solutions to remain competitive.
The telecom community needs to be assured that its system and data
can match the increasing demands on FixedNet and Wireless Networks.
In the case of Inventory Network, where dramatic changes are taking
place in terms of global deployment of an IP-based Next Generation
Network (NGN), it’s crucial that the system and data support this
new business model.
A service provider’s inventory information needs to be complete,
consistent, and concurrent. The systems must support a seamless
service provisioning, thus avoiding or reducing any costly
intervention in the process, whether to perform a physical survey of
the inventory or through multiple entry of data.
To achieve these, the following needs become imperative.
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Building an
accurate and
concurrent model
of the Network
Inventory |
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to enable better
decision making.
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Integration of
Network
Inventory into
the OSS to
enable seamless
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service
provisioning. |
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At Infotech, our years
of experience with the
world's leading Telcos
has helped us understand
how technology can help
these businesses meet
their objectives. Our
Global Delivery Model
encompasses multiple
processes and
methodologies to
eliminate the surprise
element out of projects
and deliver measurable
results for our
customers.
Infotech has worked with
some of the most
successful
telecommunications
companies to build
sophisticated data sets
to support the network
operations which drive
the business efficiency
and effect improved
customer services. |
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Our Value Proposition |
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Streamlined service
provisioning |
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Reduced cost of network
engineering |
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Improved customer service
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Our Services
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Infotech’s services are structured around the widely recognised eTOM’s model,
supporting Infrastructure Life Cycle Management, and Operational Support and
Readiness. These services address the following areas.
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Network Inventory Services |
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System and Services |
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Operational Support |
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These support the whole spectrum of inventory related services - from the
creation of a network model to development and deployment of GIS-based network
management system to the necessary operational support services - required to
plan and maintain the network inventory database.
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Network Inventory Services
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Infotech is a world leader in the creation of accurate network inventory models,
encompassing both the logical and physical worlds. Our network build and
migration services ensure that the inventory data is transformed into an
intelligent and concurrent view of the network, ready to meet the increasing
demands of network planning and service provisioning communities.
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System and Services
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The systems required to support a spatial inventory require specialist
knowledge. Infotech has extensive resources trained and experienced in the
deployment of such solutions. Be it a complete system deployment or the creation
of a specific application, Infotech’s Telco System and Services group is able to
support your requirements. |
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Operational Support
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Infotech provides a range of services to support the telecom operational
process, including physical inventory maintenance, backlog capture, and work
order posting, as well as network planning for both copper and fibre networks.
Our flexible capabilities support a number of models, including onsite support
and business process outsourcing.
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