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Network Management & Optimization

Many wireless telecom operators have already made a conscious decision to outsource large parts of their network operations and management. This trend is only set to continue as the more traditional fixed and cable operators follow suit. It is no different for the utility distribution and retail companies.

All of them need to focus on their customers and the value added services their customers want. In this context, managing, operating and optimising the underlying network are not necessarily seen as focus and priority areas for internal resources. Infotech is able to position itself as a key resource and solutions provider to address many of these activities. Unlike the equipment manufacturers, we are not tied to equipment sales and one technology. Instead our focus is entirely around providing services and solutions, to agreed and well defined service levels. Thus leading to substantial savings and benefits for our customers.

Our flexible delivery models coupled to our solution orientation gives us a real edge when we engage in the market. Examples of our services include:

OSS for fixed line telecom

using leading industry solutions like Granite or Amdocs, we are able to provide different levels of service that extend for the deployment and customisation of these systems to a complete managed service to support key network activities.

Network Optimisation for wireless

a key driver for all wireless operators is the "customer experience." As part of its performance engineering portfolio, Infotech provides a range of services which help the operator to understand in detail this experience.

Smart Metering/AMI

one of the key challenges facing any utility that undertakes an AMI or smart metering initiative, is the management and effective use of the information that is generated by the meters. At Infotech, we can leverage many years of experience managing large and complex data sets to provide scalable solutions around meter data management.

Real-time control systems

Infotech has considerable experience of working with Real-time control systems such as SCADA and DMS. We have the experience and skills to configure, deploy, operate and maintain these systems, as well as providing the critical interfaces that need to exist between these operational technologies and the rest of the network IT.

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