Including work order posting, data improvement, backlog recovery and field data recording.
With the fast changing environment that network operators must work in, coupled to the increasing demands being put on their internal engineering teams, the task of managing the day to day activities of the network, such as updating and maintaining core information, can sometimes get ignored and fall behind schedule. This is equally true for utility companies as they prepare for Smart Grid or for telecom operators as they plan and build their next generation networks. In this environment, Infotech has the necessary knowledge to supplement client teams and provide the expertise to maintain the integrity of the network. Whether the work is done within the client's premises, onsite at one of our dedicated network engineering facilities or offshore leveraging our global delivery model, we can deliver on time and to very high levels of quality.
Operational Support Services we offer include: