Infotech provides a range of services to support the telecom
operational process, including physical inventory maintenance,
backlog capture, and work order posting, as well as network planning
for both copper and fibre networks. Our flexible capabilities
support a number of models, including onsite support and business
process outsourcing.
Data Maintenance
With the increasing demands on the planning and recording community,
the task of updating and maintaining the core Inventory Network
records can fall behind. This diminishes the value of the
information contained within the system. We have the necessary
knowledge to supplement your team to ensure that information is
quickly and efficiently updated, while maintaining the quality of
the data. This comprises the following services.
Data improvement
Backlog recover
Field data
recording
Network Planning Support
With their reliance on access to the client’s data, these services can be
performed in a number of ways, including offshore, near shore and onsite. As
security and integrity of the data is critical, Infotech has robust systems and
processes which ensure the transparency of all transactions.
As the planning community starts to implement the Next Generation Network, the
volume of planning and related schemes is set to increase considerably. To
assist this, Infotech engineers are able to support the existing planning
community with the necessary resources.
Infotech uses, as part of the Network Planning Support, a comprehensive
Knowledge Management system which captures the engineering rules and procedures
specific to that client.
